Workspace analytics: Tracking team usage

Others

Updated Dec 18, 2025

How to access and use workspace analytics in Juma to understand team adoption, track collaboration, and identify your most active Projects

Workspace analytics give you a clear view of how your team is using Juma. You can see who's active, which Projects are getting the most traction, and how collaboration is flowing across your workspace. This helps you understand adoption patterns and identify opportunities to support your team.

Who can access analytics?

Only workspace admins can view analytics. If you don't see this option in your workspace, you'll need admin permissions to access it.

How to access workspace analytics

To view your analytics:

Click on your name in the bottom left corner
Select Reports from the dropdown menu

What's inside workspace analytics

Monthly active users & User breakdown by segment

These sections shows your team's activity month by month. You'll see unique active users over the past months, with users broken down into three segments:

Beginner users: Team members just getting started with Juma (1-4 chats in the last 30 days)

Regular users: Team members using Juma consistently (5-19 chats in the last 30 days)

Power users: Team members who've made Juma a core part of their workflow (20+ chats in the last 30 days)

This breakdown helps you see how your team's adoption is progressing over time and how users transition between engagement tiers.

Usage trends (last 30 days)

Here's where you get a snapshot of recent activity:

Active users: How many team members have been in Juma in the past month

Adoption rate: The percentage of your workspace actively using Juma

Power users: How many team members are using Juma extensively

Total chats created: All the conversations your team has started

Message activity

This shows your total messages for the last month, with a breakdown of what's private versus what's shared. It's a helpful way to see how much collaboration is happening across your workspace.

Shared Projects breakdown

This section compares chat activity, collaboration, and engagement across Projects in the last 30 days (shared Projects only). You'll see:

Project name
Date created
Who created the Project
Active members in the Project
Total chats created inside

This helps you identify which Projects in your workspace are used the most and are driving the most collaboration.

User activity details

This is your most detailed view of individual activity. You'll see each team member's user segment (power, regular, or beginner) along with:

Number of chats
Number of messages sent
Number of Pages created

This gives you a complete picture of how each person is engaging with Juma.

What you can do with this data

These reports help you see what's actually happening in your workspace. You might notice some team members are using Juma all the time and could help onboard others. Or you might see that certain Projects have become go-to spaces for collaboration.

If someone's just getting started, you'll know who might appreciate a quick check-in or some tips to help them get more comfortable with Juma. Analytics help you support your team's adoption and identify where collaboration is thriving.