How credits work

Juma runs on one pool of credits per workspace. A credit meters the tokens each AI model call sends and receives, at a published weight for every model. The full ledger of model weights, three worked Flow runs, and the rules for unused credits live on the public credits page: juma.ai/credits.

What a credit meters

Every chat reply, Flow step and agent action sends tokens to a model and receives tokens back. Each model has a published weight in credits per million tokens, input and output priced separately. Integrations and MCP tools have no price of their own: the calls they trigger are metered like any other call.

Where to see usage

• Click your name in the bottom left, open Workspace settings, then Usage.
• Usage shows per member, per model, per tool and per project, by day, and exports to Excel.
• Admins can set a monthly credit limit for any member. Private conversations stay private: admins see the spend, not the content.

Unused credits

• Plan credits carry into the following month and expire at the end of it, on monthly and annual plans alike.
• Top-up credits last 12 months from purchase and survive plan changes.
• Referral credits do not expire.

When the balance runs out

When the balance falls below 10% of the plan, every workspace admin gets an email. At zero, the workspace either pauses new AI conversations until credits are added, or tops itself up automatically with the amount you set under Workspace settings › Credits. Manual top-up packs run from 1,000 to 30,000 credits.

For the model weights and worked examples, see How credits work.